
News & Updates Be in the know on connected home, smart security, and all things Surety.
Surety Home Wins Alarm.com Gold Partner Award 4 Years Running
As one of the fastest growing Alarm.com providers, Surety Home has earned the Alarm.com Gold Partner Award for the fourth straight year.
Continue readingSurety Cam Pro Disrupts Remote Security Guard Market
Surety launches Surety Cam Pro, AI-powered live-guard video monitoring, making remote security guard monitoring much more affordable.
Continue readingCustomer Support Engineer
Surety is searching for a customer support engineer. This role will be a key member of the team and participate in all activities supporting the customer from purchase and onboarding to maintenance and technical support. The single most important qualification for this role is a strong desire to learn, contribute, and keep customers happy. Job […]
Continue readingHow To Move With Your Home Security System
When you install a home security system, you probably aren’t thinking about what you will do with the system when it comes time to move. Most of us aren’t. However, when that day comes, you will likely question whether you can or should take it with you—or whether it’s even worth the effort. Surety is […]
Continue readingCompany Hacks Are Everywhere—Protect Your Connected Home From Corporate Data Breaches
Hackers are getting us where we live—literally. They’ve moved from hacking email databases and credit card accounts to a much more personal space: Our home. Amazon’s Ring, Google’s Nest and Wyze have fallen victim to the attacks. The potential vulnerability of connected smart homes leaves consumers feeling nervous and uneasy, especially when they hear reports […]
Continue readingHow Much “Security” Does Your Home Need?
Whether you’ve just purchased your new home or have been a homeowner for a while, you’ve probably considered investing in a home security system. With so many options available, it’s easy to feel overwhelmed or confused about which system is right for you. As an experienced partner in the connected home security industry, we advise […]
Continue readingSecuring Your Home Security – Setting Up Your System on a Secure Wi-Fi Network
Setting up your Surety system on a secure Wi-Fi network is important to you, and it is equally important to us. We consider ourselves your “privacy champion” in the connected home industry, and it is our priority to help you feel safe and secure as you begin to use our system. While no form of […]
Continue readingSuretyDIY is getting a new improved look
Your home is your domain. Helping you make the most of it is ours. As such, it is with pleasure that we share with you how our team has been working to do that even better. Moving forward, you will see a new logo and that we are simplifying our brand name to Surety. As […]
Continue readingAlarm.com Release Notes 11/30/2015
New Set-Up Wizard The Set-Up Wizard is now available! The wizard will help introduce new customers to the Alarm.com experience. During first time login the wizard will guide new customers to set up key features like User Codes and Notifications to get them familiarized with their new system. New Commercial Reporting We’ve added even more […]
Continue readingAlarm.com Release Notes 11/23/2015
Linear Z-Wave Garage Controller Now Supported We are expanding our garage door offering to include Linear’s Z-Wave Garage Door Controller. Note that this device is currently supported on 2GIG panels only and requires firmware v1.13+. Devices that were previously installed on 2GIG panels will now show up on the Alarm.com website and mobile app. Re-installation […]
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