“Highy recommend them over Frontpoint or ADT or Alarmgrid.”Charlie S. , Facebook Review , 2/23/2020
Testimonials What clients have to say about Surety.
“Outstanding company that charges half the cost of the big guys for better equipment that’s customized to your needs. It may seem intimidating to install your own system but this team and the owner know their stuff – they’ll walk you through everything remotely until you’re satisfied. We couldn’t WAIT to switch to them from ADT and won’t ever go back. They not only identified what our old sensors were without even visiting our house, saving us like a thousand dollars in new equipment, but the new system they gave us used our old sensors more effectively and gave us capabilities we didn’t have before. It’s the customer support that makes the difference – yes, you do it yourself, but they’re so good you can’t screw it up. The end result is you know your system better than if someone spent all day at your house AND you saved a fortune.”Dave M. , Google Review , 3/08/2020
“Fantastic service, quick response, and generous patience… Much appreciated.”Jason G. , Emailed Surety Review , 2/17/2020
“Very supportive and responsive. Had an issue with a zwave lock that i was trying to pair and they responded to my message in less than 30 minutes from when I sent it. And the issue was resolved in less than an hour total.”Robert V. , Facebook Review , 2/17/2020
“A+ Customer service. Could not be happier. Scrapped the orange company and haven’t looked back. I wish I would have started using Surety sooner.”Ryan R. , Google Review , 1/20/2020
“Good business with very knowledge staff but good pricing and no nonsense alarm service plans.”DTrick , Better Business Bureau Review , 1/13/2020
“Hands down best security company out here. Top notch support. I always get an answer within a few hours and I saved a lot of money per month using them. I always owned my equipment outright but some companies charge the same. NOT SureTy! love them.”Shawn P. , Facebook Review , 1/12/2020
“Switched from Frontpoint because of limited devices and non-transparent pricing. I’m glad I did, Surety has been excellent. Heck, even the gear they sell are some of the best prices on the internet. And they are willing to answer questions about devices they don’t directly sell, so much so, they’ll call the manufacturer or ask alarm.com about support on your behalf. Thanks Surety, and don’t change who you are”Seismal , Better Business Bureau Review , 1/10/2020
“Best deal in town and fantastic support!”Todd N. , Facebook Review , 1/12/2020
“Moved from Frontpoint to Surety. Frontpoint has excellent customer service but it ends at things they don’t directly support. Also, they’re pricing scheme is expensive and no longer transparent.
I looked for another service and found Surety. I get the same excellent service but they will also try to help with things they do not support, even so far as calling manufactures on your behalf for information. On top of that, the prices are upfront and more reasonable. I actually found out about them when searching for answers for my Frontpoint system problem, that Frontpoint was unwilling to help with. Glad I switched…”Richard S. , Google Review , 1/10/2020