“I’ve been a Surety/Alarm.com customer for the last two years. I recently purchased a QolSys IQ 2+ panel from Surety to replace my old Concord 4 system. From the first moment I contacted Surety about the new equipment and all the way through the purchase and installation process, Jason was there to assist. Although I pride myself as being totally self reliant, there were a few issues I couldn’t resolve on my own. When I asked Jason, his responses were always prompt, courteous and useful. My sincere appreciation to Surety and Jason for making the entire process enjoyable. In addition… the ordering process and delivery was great. I got exactly what I ordered, undamaged and within a few days. Many thanks again and Happy Holidays!”

Lawrence B. , Emailed Surety Review , 12/22/2020

“Have been using Surety Security for nearly a year now and can say I’m extremely happy I signed up with them. Their customer support is terrific and the depth of their knowledge for all the DIY equipment is unparalleled. No contracts, very reasonable pricing, and great service all add up to a 5 star review from me.”

John S. , Google Review , 7/28/2020

“Amazing support that is quick to respond, so hard to find these days. We’re going on about six years with them and have never had any issues. Questions are always answered promptly!”

Eric M. , Facebook Review , 7/22/2020

“I was a bit nervous about switching from one of the major alarm companies with my 2gig panel. Surety made it easy. Always fair prices and outstanding customer support. It’s been several years and I have control over my own system !! I am saving a bundle and feel more secure.”

Steve K. , Google Review , 7/09/2020

“We have been customers for over 3 years. Great prices and honest. Technically excellent. I wish I had switched to them earlier.”

Stephen L. , Trustpilot Review , 7/09/2020

“Excellent and friendly support from the team. Very responsive, even over the holiday weekend! They offer some of the cheapest monitoring services available, even against some of the lower tiered systems such as SimpliSafe, Nest or Ring. “

Chris B. , Facebook Review , 5/27/2020

“Fantastic response to user questions, assistance to DIY users. Lots of good info on their website, but actual people respond to questions also. Thanks Jason for all your help!”

Allen T. , Google Review , 5/13/2020

“Just upgraded from an old Honeywell Vista and old local provider. Went with an Qolsys IQ2+ panel with both new wireless sensors as well as integrated the existing wired sensors. New system is well beyond what the old Vista provided along with a bunch of new capabilities that I never had before. Surety support was the closer in this as they assisted all along the way with answering a boatload of questions I had, both before and after the sale. Their online support forums are fantastic and active. Additionally their service is the one of the cheapest out there. I literally pay $1 more a month than I did with my old provider yet I have a ton more capabilities. I can actually save a few dollars if I go back to the basic services I had with my old provider, but not worth it for the extra dollar. Additionally Surety offers month to month service, so you can cancel at any time or upgrade or downgrade your service. Overall highly recommend Surety and their offering vs going to something like Nest, Ring or Cove. This solution is vastly superior and offers tons of features.”

Christopher B. , Google Review , 5/27/2020

“I’ve had quite a bit of experience with security providers, and Surety is by far the best that I’ve encountered. They are the third monitoring service that we have used for our home, and we are customers for life! This is a DIY alarm service, which basically means that you install the system yourself. Do not be intimated by this. Installing a wireless security system is much easier than many think. If you run into any issues, the friendly and knowledgeable techs at Surety will guide y through step by step. Anytime you have a question or an issue, you’ll get a very quick response. You also own your system and are not locked in by any contracts. They use Alarm.com which is the exact same platform that ADT, Brinks, and thousands of other providers use. To save money, I purchased all of my equipment on ebay. That brings me to another positive about Surety; you don’t have to buy the equipment from them. If you do choose to buy equipment from them, they have an optional zero interest payment plan, spread out over 12 months. Now for the best part, plans range from only $6 to $29 dollars per month! We have the $29 package. This includes the monitoring (system has it’s own cellular connection), home automation, and the security cameras. The home automation has too many features to list, but you can see a breakdown of each plan at their website, suretyhome Go with Surety!”

Curt C. , Trustpilot Review , 5/05/2020

“I’ve had excellent service for 8 years. Messages sent to CS are responded to within an hour to 12 hours usually, and they answer any question you have about your system, Alarm.com, etc. with a lot of knowledge and don’t give up until your issue is resolved.”

Shawn C. , Facebook Review , 5/02/2020

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