“I have worked in the alarm industry for over 20 years, first working for a national integration company and later working for alarm equipment manufacturing companies. I had installed a system for my daughter’s apartment while she was away at college several years ago and found the need to switch to a new provider. After researching the handful of companies that work with consumers directly, I chose to give Surety Home a try. The activation process was nearly instant! I had the previous company delete the account and then signed up for SuretyHome with the existing IMEI number. Through what I can only surmise is automation and API commands, the ADC account was created, an account was established at AvantGuard, placed in test mode and site details, zone list and the emergency contact list were pulled in automatically from both ADC and the activation page. We even received an email notifying us that an alarm permit was required for our jurisdiction, and we were provided with a link to update the permit number online.

I am beyond impressed with the ease of account creation and the quickness of the whole process. I was initially worried that the setup process would leave us with a long gap in coverage, but that was not the case at all. SuretyHome has figured out how to make the process for DIY or direct to consumer alarm service easy, while at the same time being thorough and compliant with industry standards and local regulations.”

New Client , Emailed Surety Review , 1/01/2025

“Suretyhome.com has completely exceeded my expectations. They provided me with the ability to purchase and self-install a comprehensive home security system that integrates all aspects of my home automation, security, fire, carbon monoxide, and video surveillance into one seamless system. The professional-grade components and cutting-edge technology make this system truly exceptional.

The support from the Surety team is phenomenal! Every question or need I had was met with quick, clear, accurate, and thorough responses. Being in the tech industry, I’ve often been frustrated by alarm companies’ antiquated or overly simplistic approach to home security. Surety, however, stood out by offering a highly customizable solution that allows me to adapt and enhance the system to meet my home’s unique needs (and even add some cool features along the way!).

To top it off, the monthly price is a game-changer—just one-third of what I was previously paying for a system with half the functionality and capability. I cannot recommend Surety enough to anyone with the technical skills to implement and optimize these technologies themselves.

Thank you, Surety, for delivering a product and experience that is second to none!”

Darren C. , Google Review , 12/01/2024

“Surety Home Automation and Security, everything you need and more !!!
I have been using Surety for over 2 years as an inexpensive easy to customize option for home automation and doorbell camera monitoring with no problems , surprises or price increases. I never realized how great a company I was dealing with until my Qolsys IQ panel had a system glitch that resulted in me losing connection with Surety and my wi-fi/cellular capabilities.

I began an email request with an agent named Jason, who was continuously in communication back and forth with me until we determined that until I could find the dealer install code there was no way to regain access to the panel! I had tried everything and finally gave up, contacted Qolsys to try and buy/upgrade my system, had to leave a message (that I wanted to buy something) which nobody ever replied to.

Frustrated I ordered over $200 dollars of Amazon Alexa products and the day they were due to arrive I got an email from Jason stating that he had been working in the background and believed he had gotten my dealer/installer code. I replied to him, I was absolutely speechless! I couldn’t believe in todays world, with all the high dollar high tech problems this company has to work on, anyone would continue to follow thru with my, seemingly miniscule situation.

Anyway, the code was correct, I was able to do all the system updates and my system is back in operation as it should be and all the Amazon items will be returned!!

I can’t begin to thank Surety for their commitment to empower their employees to have the resolve to finish what they start! Jason, your patience, professionalism and complete customer service is beyond THE BEST ANYONE COULD EVER NEED ! Thank you again”

Kurt G. , Google Review , 11/29/2024

“Great affordable prices!
Packages that fit everybody!”

Rafael L. , Google Review , 10/02/2024

“Initially I was concerned that this seemed like more of a DIY system and I was mostly on my own. I’ve only been a surety customer for a few days and I’ve gotten better support and answers to questions that my previous security system couldn’t answer for months/years. I now have a monitored security system that is compatible with my Google nest smoke detects! 100% satisfied! Thank you so much!”

Johnathan R. , Emailed Surety Review , 8/29/2024

“Amazing service. The best DIY security and support, all with amazing pricing. When you run into a problem you get a real human giving you real answers. They also have an amazing support forum with tons of people who are asking the same questions so you can find answers fast.”

Peter M. , Google Review , 7/17/2024

“Great price and great service. Perfect DIY with amazing support when you need it. Hands down the best.”

Peter M. , Better Business Bureau Review , 7/17/2024

“Once again you have proven to me I have made the right choice with having you as my service provider. You are always able to provide quick turnaround on any support question I have ever had and that is so appreciated. Thank you for everything!”

David L. , Emailed Surety Review , 3/18/2024

“I had previously been with a different provider before I moved to Surety. I have been with them now for about 2 years and I can’t be happier. Surety gives me complete control over my account through the Account Manager website and their pricing is transparent and fair. Additionally, their support is fantastic. Whenever I had an issue, they respond extremely quick with the information I need. Do yourself a favor and let Surety be your Alarm service provider.”

Dave L. , Google , 3/18/2024

“I recently signed up with Surety for home security and was thoroughly impressed. The setup process was incredibly straightforward and user-friendly. I was up and running in no time, with no complex steps or confusion. What really sets Surety apart is their pricing – it’s very competitive, offering great value without any hidden costs. Their customer service is also top-notch, always available and helpful. “

Benjamin S. , Better Business Bureau Review , 1/19/2024

No products in the cart.