“This company is the best alarm company I can find out there. (They’re) always there to answer any questions… everything about this company is great, I highly recommend them to anyone. Getting ready to (get) a second location cant wait for years of service.”

Charlie S. , Better Business Bureau Review , 1/04/2020

“Amazing company with top notch service. They are excellent about responding”

Cody , Better Business Bureau Review , 12/18/2019

“The new lower pricing is what “pushed me over the edge” and prompted me to order a new communicator and service with Surety. Had I known about the amazing customer service and professionalism of Surety, I would have done it much sooner than I did; at (almost) any price. Kudos to the team at Surety!”

SmoovC , Surety Forum Review , 12/07/2019

“Great security monitoring service. They helped me takeover my existing system once contract was concluded. Now, after about a year, I have same great service with options and features I did not have and i got a new price about 10% CHEAPER. Who does that anymore?
Thanks Surety!!!”

J. P. , Google Review , 11/29/2019

“Surety has always been a fantastic company to work with! Getting everything set up was a breeze years ago and they’ve maintained a reasonable price that has actually *decreased* at least twice since I started my contract! An easy choice for monitoring and home automation”

Bryan D. , Google Review , 11/25/2019

“This company somehow feels like a hidden gem: Prices are great for both equipment and service. Customer service is top notch. Very responsive and knowledgeable team. Many, many options for home security and automation. No contract. I honestly don’t know how it can get any better.”

A. D. , Better Business Bureau Review , 11/07/2019

“Excellent Home Security Company. Just signed up with Surety recently after leaving another company and am very pleased:
No contract
Low price
Extremely knowledgeable and courteous staff
Full access to all of alarm.com features (my other company didn’t offer this without me having to call in every time).”

NYer , Trustpilot Review , 11/07/2019

“Every time I have requested Surety for support on my 2GIG GC3 system, they have always come up with a solution in a timely manner. My most current experience was in relation to updating my Cell Radio to 4G LTE. I had a couple of questions and also encountered a technical issue. Surety responded and resolved them all very quickly. They are the best to deal with and I highly recommend them.”

Kenneth B. , Google Review , 11/04/2019

“I am so glad that even though we moved to south Texas from Central Ohio, I was able to keep my service with Y’ all. I have been so happy with the services Surety has provided! The customer service is top notch!! Since we have moved we are trying to get our addresses updated on our bank accounts. It’s proving to be challenging as we updating things quicker than what the banks have, so it has caused some billing issues…. The CS agents have been nothing but patient assisting me with clearing out the failed payments as I work to resolve the mismatch and add our old billing address back into the system so that payments for services will be successful.

As I walk around my new neighborhood I see all kinds of Vivint yard signs, and I just cringe, I wish the general public could be educated on how easy it is to do self installations! Yes buying all the equipment up front can be a bit costly, but y’ all offer a financing option if needed which I think is great! With the ease of programming and the advancement in wireless sensors, I couldn’t dream of paying someone to install a system in my home. With Surety I can have the type and amount of sensors I want and prefer vs a company dictating to me what I can and can’t do or have, and price gouging me if I wanted something extra. Thanks again! If I could give y’all 10 stars I would!”

Adam D. , Emailed Feedback , 10/04/2019

“I have been a customer for a number of years and I don’t usually leave reviews. However, with the level of superior service and satisfaction that I have had with this company, I felt compelled to leave one. In my opinion, this company is doing the security alarm business the right way. I have been very happy with the products, monitoring and customer support available. I have found this company to be very unique in the security alarm business. Thank you for being that unique company that puts the customer first and makes it a pleasure to do business with.”

Roger W. , Better Business Bureau Review , 9/27/2019

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