News & Updates Be in the know on connected home, smart security, and all things Surety.
How to Monitor your Garage Door. Always Know if it is Open.
Through Alarm.com there are a number of ways to monitor your garage doors and know whether or not they are open at any time. Three methods are shown below. 1. The Tilt Sensor (RE206 2Gig, RE106 GE) Tilt sensors are easy to install, easy to program, and easy to customize with Alarm.com notifications. A few […]Continue reading
Using a 2Gig Doorbell (2GIG-DBELL1-345) as a Form of Alarm Verification.
You’ve likely heard the stories: a homeowner hears a doorbell ring and does not answer it, shortly thereafter a burglar kicks in the door or breaks open a window. It is fairly common knowledge at this point that prior to entry, it is routine that a burglar will directly attempt to survey whether anyone is home. […]Continue reading
How to Switch your 2GIG Go!Control System to Surety
Surety provides service for all Alarm.com compatible alarm systems, including the 2GIG GC2 (Go!Control). Note that if you currently have service with another dealer, you won’t be able to activate service until that module is no longer linked to an active Alarm.com account. If your module is 4G and unregistered, it would be ready to […]Continue reading
Surety Alarm.com Service Glossary
Some of the benefits of Alarm.com are the growing number of services and features available to users as well as a constantly refined user interface. To keep track of all of this and learn what your system can do, check the following list of feature descriptions. Alarm.com Web Interface System Summary Page Sensor Status: The real time status […]Continue reading
How to set up recording schedules for your Alarm.com cameras
Strike a balance with your surveillance and record just what you need when you need it. This video shows how to create custom recording schedules for your Alarm.com IP cameras.Continue reading
How to adjust the resolution settings of your Alarm.com cameras
Alarm.com cameras are installed with medium resolution settings by default, this video shows where to go to edit those settings and improve the resolution and quality. This section of the camera settings also allows users to edit the length of clips that are generated from their cameras due to alarms and camera motion detection.Continue reading
How to Install Z-wave Devices.
One of the biggest rewards of owning an alarm system utilizing Alarm.com service is the ability to create your own inexpensive smart-home network of Zwave devices. There is, however, a slight learning curve to the installation and troubleshooting. Required steps unique to Zwave (as opposed to 345mhz sensors) are easy to skip, causing frustration down […]Continue reading
How to download your video clips from your Alarm.com Cloud Video Service
Having cloud video storage and archiving is a fantastic benefit to Alarm.com video service, but what happens when you need to burn that video to a disk or transfer it to a flash drive? This video shows where to find the download function in the Alarm.com video Saved Clips page. When you have found the […]Continue reading
How to edit the Motion Detection Settings on your Alarm.com Cameras
The benefits of cloud video service through Alarm.com are pretty evident. Being able to have a video clip automatically sent to your phone, regardless of what you are looking to catch; your children returning home safely every day, verified delivery of a package you were waiting on, uninvited guests of your babysitter, a prowler vandalizing […]Continue reading
Sensor Activity Monitoring vs. Sensor Security Monitoring
Security systems, at face value, are about the knowledge that your home, your belongings, and your family are kept safe. Someone of course wants to know when their alarm has been activated by an intruder. However, this isn’t the only feature of alarm systems anymore. The most important piece of knowledge you need during the […]Continue reading