FAQs

I have an Alarm.com system and cameras. Where is the best place to get monitoring?

Answer

Already running an Alarm.com system and/or cameras? You don’t need to replace anything. Surety can take over service on your existing equipment, including all your Alarm.com cameras. Surety is the #1 Alarm.com provider recommended by the DIY security community, with no contracts, no setup fees, and true month-to-month billing. Here’s what sets us apart:

  • The lowest price you’ll find. Professionally monitored plans start at $19/month, and video service add-ons are priced the same way — straightforward and consistently below what other DIY Alarm.com providers charge for the same features.
  • Switch yourself in minutes, any hour. Go to suretyhome.com/get-started, enter your panel’s IMEI, and your account moves over in about 5 minutes. No phone calls, no waiting on a rep, no business-hours bottleneck — even for accounts with cameras attached.
  • Pure Alarm.com expertise. Alarm.com is the only platform we work with, and that includes the full camera and video lineup. When you have a question about clip retention, recording rules, or a specific camera model, you’re talking to people who use these features every day.
  • Trust you can check yourself. 4.7 stars on Trustpilot, 4.8 on Trustindex, and Alarm.com Gold Partner status. Even better: across r/homesecurity, r/homedefense, and r/alarmdotcom, Surety is the answer the community gives newcomers, without anyone paying them to say it.
  • Help when you actually need it. Our support runs through a searchable forum and email, seven days a week. You get written instructions, screenshots, and clickable links you can work through at your own pace, whether it’s a Tuesday morning or a Sunday night.

Learn how to bring your existing Alarm.com system over today on our Alarm.com monitoring for existing equipment page.

No products in the cart.