Can I Get Help by Telephone?


No, Surety does not offer telephone support. We provide outstanding online technical support and customer service via our support forum and by email.

While Surety is an excellent fit for many, it isn’t the best fit for everyone. If telephone support is critical to you then you may wish to consider another Alarm.com provider who offers it. If you signed up for Surety without understanding how support is provided and would like to find another provider then we are happy to help facilitate, don’t hesitate to ask.

Most DIYers find that Surety’s online support is far better than typical telephone support.

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