By opting for a transfer, you can:

  • Keep your current Alarm.com Notifications, Rules, and Users
  • Skip the new user setup process
  • Limit down-time

Not all providers support transfer of Alarm.com accounts. If you are planning to transfer, contact your provider to determine if this is supported. If your provider supports it, you can transfer your current Alarm.com account to us easily!

1
Use the following link to select the service plan you need. When you transfer to Surety, this plan will determine your included features. Don’t worry, you can always change this later at any time!

2
Follow the order submission steps on our website and our team will email you a transfer PIN which you can then give to your current Alarm.com service provider to initiate the transfer.

Transfer of service can take up to 3 business days to process from the time your current provider initiates the transfer. However, your monitoring service will typically remain active during that time.

3
When your transfer is complete we will notify you via email.

We will include instructions on how to start using the Surety System Manager to control your monitoring contacts, passwords, service plan features, and more with 24/7 access.

At this point you’re all set, and your Alarm.com service would remain unchanged. You will use the same Alarm.com credentials as with your prior provider, with the added benefits and low cost from Surety!


Find the plan that’s right for you and let’s get started!

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Testimonials

Five out of five star rating.

“Very quick to respond and definitely helped me get a resolution! Have used Surety for a few years and haven’t been disappointed!”

Tessa H. , Emailed Surety Review , 4/07/2020
Five out of five star rating.

“Surety customer service is light-years ahead of my previous alarm dealer (Brinks) where I would spend literally hours on phone hold to speak with tech support or contact a customer service rep. Surety service is month-to-month with no long-term contracts and their product offerings appear to be the lowest price in the industry.”

Dwight N. , Emailed Surety Review , 2/28/2022
Five out of five star rating.

“Amazing company with top notch service. They are excellent about responding”

Cody , Better Business Bureau Review , 12/18/2019
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