DIY Alarm.com Monitoring Companies Compared on Customer Experience and Cost
DIY Alarm.com, Professional Monitoring
The Companies
Surety
Modern tools. Professionally staffed support forum. Lowest prices.
GeoArm
Scheduled live support. Competitive pricing (when not using video or add-ons).
AlarmGrid
Phone support available. Extensive documentation.
24inControl
Oldest with a solid reputation in customer service.
Cost
Surety
Pay less for more
Surety costs less for Alarm.com service and professional alarm monitoring. Use the tables below to compare.
Can I switch to Surety?
Yes! If you have an Alarm.com account with another Alarm.com provider you can easily switch to Surety. Follow the steps to Transfer to Surety.
Compare Plans & Features
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Service Comparison
Let's compare the service experience point by point. |
Surety | GeoArm | AlarmGrid | 24inControl |
|---|---|---|---|---|
| Professional Monitoring |
SuretyAvantGuard |
GeoArmAvantGuard |
AlarmGridCMS |
24inControl? |
| Account Management |
SuretySystem Manager1 |
GeoArmFill Out Form |
AlarmGridPhone Call |
24inControlFill Out Form |
| Support Method |
SuretyOnline Only |
GeoArmLive (scheduled) |
AlarmGridLive (phone) |
24inControlLive (phone) |
| Support Cost |
SuretyFree |
GeoArmPaid (based on type) |
AlarmGridFree |
24inControlFree |
|
1Surety's System Manager lets you make your own changes online that take effect immediately. See GeoArm, AlarmGrid, and 24inControl comparisons for details. |
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|
Monitoring Plans
Cost of equivalent month-to-month Alarm.com plans with professional monitoring. |
Surety | GeoArm | AlarmGrid | 24inControl |
|---|---|---|---|---|
| Setup Fee |
SuretyFree |
GeoArm$10 |
AlarmGridFree |
24inControlFree |
| Alarm.com Interactive |
Surety$19 Surety Alarm |
GeoArm$19 Pro Bronze |
AlarmGridNot Available |
24inControl$33.99 Pro Monitoring |
| Alarm.com Interactive Gold |
Surety$22 Surety Home |
GeoArm$23 Pro Gold |
AlarmGrid$35 Gold Cellular |
24inControl$36.99 w/ Automation |
| Alarm.com Interactive + Premium Video |
Surety$26 Surety Protect |
GeoArm$31 Bronze w/ Gold Video |
AlarmGridNot Available |
24inControl$51.98 w/ Premium Video |
| Alarm.com Interactive Gold + Premium Video |
Surety$29 Surety Complete |
GeoArm$35 Gold w/ Gold Video |
AlarmGrid$45 Platinum Vid & Cell |
24inControl$54.98 w/ Gold & Prem Vid |
| See GeoArm, AlarmGrid, and 24inControl comparisons for details. | ||||
|
Add-Ons
Monthly cost of Alarm.com and Professional Monitoring add-ons. |
Surety | GeoArm | AlarmGrid | 24inControl |
|---|---|---|---|---|
| Two-Way Voice |
SuretyFree |
GeoArm$6 |
AlarmGrid? |
24inControl? |
| Visual Verification (Video) |
SuretyFree |
GeoArm$14 |
AlarmGrid? |
24inControl? |
| Energy Monitoring |
SuretyFree |
GeoArm$4 |
AlarmGrid? |
24inControl? |
| Streaming Video Recorder (SVR) |
Surety1 free, $3 additional |
GeoArm$5 each |
AlarmGrid? |
24inControl$5 each |
| Extra Premium Video (4) |
Surety$5 |
GeoArm$7 |
AlarmGrid? |
24inControl$11.99 |
| Arming Schedules |
Surety$4 |
GeoArm$6 |
AlarmGrid? |
24inControl$8 |
| Connected Car |
Surety$5 |
GeoArm$10 |
AlarmGrid? |
24inControl$10 |
| Wellness (Independent Living) |
Surety$5 |
GeoArm$5 |
AlarmGrid? |
24inControl$10 |
|
(?) denotes pricing not listed publicly. See GeoArm, AlarmGrid, and 24inControl comparisons for details. |
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Surety is Your Home’s Best Friend
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Delightfully powerful
Connect with every aspect of your home in a single, well-integrated app that just works the way you want. Your experience will be second to none.
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Easy to get started
Whether you’re building a new system or you already have equipment, we’ll keep it simple and guide you every step of the way.
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Superior hardware
We use the best in class security alarm, sensors, cameras, door locks, and home automation devices so you always get the best of the best.
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Expert technical support
Our renowned support helps solve your problems faster without wasting your time.
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Better protection
Commercial grade equipment. Industry-leading professional monitoring. Have confidence that your connected home is rock solid and proven secure.
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Affordable monthly plans
Simple, affordable, month-to-month plans. We won’t force you to stick with us. We’ll work to earn your business month after month.
Award-winning products
