Surety vs AlarmGrid Compared on Experience, Support, and Cost
Experience
Surety
A modern, self-serve web experience
Surety empowers you to activate and manage your own system through the web and get immediate results, without having to talk to someone.
AlarmGrid
A more personal experience
Schedule a time to activate your account. When you want to make a change, call in and talk to a person.
Support
Surety
Leverage modern tools
Surety support is provided online through the Surety Support Forum or by email.
AlarmGrid
Live assistance
You can call in and get live 1-on-1 remote technical support.
Cost
Surety
Pay less & get more
Surety costs less for Alarm.com service and professional alarm monitoring. Use the tables below to compare.
Can I switch to Surety?
Yes! If you have an Alarm.com account with AlarmGrid you can easily switch to Surety. Follow the steps to Transfer to Surety.
Compare Plans & Features
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Service Comparison
Surety and AlarmGrid have more in common than we have differences. But there are a few big differences. Let's compare the service experience point by point. |
Surety | AlarmGrid |
|---|---|---|
| Alarm Platform |
SuretyAlarm.com Only |
AlarmGridAlarm.com & Others |
| Professional Monitoring |
SuretyAvantGuard Monitoring |
AlarmGridCMS Monitoring |
| Contract Length |
SuretyMonth to Month (no contract) |
AlarmGridMonth to Month (no contract) |
| Installation |
SuretyDIY (self-install) |
AlarmGridDIY (self-install) |
| Account Management |
SuretySurety System Manager (self-serve dashboard) |
AlarmGridPhone Call or Email |
| Support Method |
SuretyOnline Only |
AlarmGridLive Phone Support Available |
|
Monitoring Plans
Monthly cost of equivalent Alarm.com plans with professional monitoring. |
Surety | AlarmGrid |
|---|---|---|
| Alarm.com Interactive |
Surety$19/month Surety Alarm |
AlarmGridNot Available |
| Alarm.com Interactive Gold |
Surety$22/month Surety Home |
AlarmGrid$35/month Gold Cellular Monitoring |
| Alarm.com Interactive + Premium Video |
Surety$26/month Surety Protect |
AlarmGridNot Available |
| Alarm.com Interactive Gold + Premium Video |
Surety$29/month Surety Complete |
AlarmGrid$45/month Platinum Video & Cellular Monitoring |
| Add-ons |
SuretyPricing on Surety Plans page |
AlarmGridPricing not listed publicly |
| Pricing from AlarmGrid's Monitoring page on 5/16/2024. | ||
Surety is Your Home’s Best Friend
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Delightfully powerful
Connect with every aspect of your home in a single, well-integrated app that just works the way you want. Your experience will be second to none.
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Easy to get started
Whether you’re building a new system or you already have equipment, we’ll keep it simple and guide you every step of the way.
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Superior hardware
We use the best in class security alarm, sensors, cameras, door locks, and home automation devices so you always get the best of the best.
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Expert technical support
Our renowned support helps solve your problems faster without wasting your time.
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Better protection
Commercial grade equipment. Industry-leading professional monitoring. Have confidence that your connected home is rock solid and proven secure.
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Affordable monthly plans
Simple, affordable, month-to-month plans. We won’t force you to stick with us. We’ll work to earn your business month after month.
Award-winning products
