24inControl vs Surety

Experience

With Surety, you get a modern customer experience.

Surety empowers you to manage your own system through the web and get immediate results, without waiting for a human to make changes for you.

Surety support is provided online through the Surety Support Forum or by email.

24inControl is more traditional with signup, setup, and account management.

When you want to make a change, call, text, email or fill out a form and wait for a human to handle it.

You can call in and get live 1-on-1 remote technical support.

Surety saves you money.

Surety costs less for Alarm.com service and professional alarm monitoring. Use the tables below to compare.

Yes! If you have an Alarm.com account with 24inControl you can easily switch to Surety. Follow the steps to Transfer to Surety.

Service Comparison	Surety	24inControl
Alarm Platform	Surety Alarm.com	24inControl Alarm.com
Contract Length	Surety Month to Month (no contract)	24inControl Month to Month (no contract)
Installation	Surety DIY (self-install)	24inControl DIY (self-install)
Account Management	Surety Surety System Manager (changes happen immediately)	24inControl Fill Out Form (wait for a person to handle it)¹
Support Method	Surety Support Forum & Email	24inControl Phone & Email¹
¹24inControl contact us page

Monitoring Plans	Surety	24inControl
Alarm.com Interactive	Surety $19/month Surety Alarm	24inControl $33.99/month or $323.88/year prepaid
Alarm.com Interactive Gold	Surety $22/month Surety Home	24inControl $36.99/month or $347.88/year prepaid
Alarm.com Interactive + Premium Video	Surety $26/month Surety Protect	24inControl $51.98/month or $491.76/year prepaid¹
Alarm.com Interactive Gold + Premium Video	Surety $29/month Surety Complete	24inControl $54.98/month or $515.76/year prepaid¹
Pricing from 24inControl's Professional Monitoring Plans page on 5/16/2024. ¹Premium Video price isn't listed but can be found after choosing payment term.

Add-Ons	Surety	24inControl
Streaming Video Recorder (SVR)	Surety 1 free, $3/month each additional	24inControl $5/month each
Arming Schedules	Surety $4/month	24inControl $8/month or $72/year prepaid
Wellness (Independent Living)	Surety $5/month	24inControl $10/month
Connected Car	Surety $5/month	24inControl $10/month or $93/year prepaid
Pricing from 24inControl's Professional Monitoring Plans page on 5/16/2024.

Delightfully powerful

Connect with every aspect of your home in a single, well-integrated app that just works the way you want. Your experience will be second to none.
Easy to get started

Whether you’re building a new system or you already have equipment, we’ll keep it simple and guide you every step of the way.
Superior hardware

We use the best in class security alarm, sensors, cameras, door locks, and home automation devices so you always get the best of the best.
Expert technical support

Our renowned support helps solve your problems faster without wasting your time.
Better protection

Commercial grade equipment. Industry-leading professional monitoring. Have confidence that your connected home is rock solid and proven secure.
Affordable monthly plans

Simple, affordable, month-to-month plans. We won’t force you to stick with us. We’ll work to earn your business month after month.