Testimonials What customers have to say about Surety.

“Reputable company with great customer service. They have always been very responsive to questions and are very transparent regarding pricing and products they offer. Unlike many companies, they offer better value in their products and services as time goes on. They even lowered pricing for many of their plans and switched existing customers over to the new lower rates automatically while still maintaining the same great features in their plans. Great company to do business with…”

“It’s the customer support that sets them apart. And the pricing. And the state-of-the-art-equipment. We switched from one of the big nationwide competitors and will NOT go back. Surety customizes the solution for your needs, integrates your old equipment whenever possible, saves you a fortune and walks you through the process every step of the way. The end result is better performance and as a bonus you will feel more in command of your home security system than you EVER would have by outsourcing it; why? Because you did it yourself, with an assist from them.”

“This company is the best alarm company I can find out there. (They’re) always there to answer any questions… everything about this company is great, I highly recommend them to anyone. Getting ready to (get) a second location cant wait for years of service.”

“Highy recommend them over Frontpoint or ADT or Alarmgrid.”

“Very supportive and responsive. Had an issue with a zwave lock that i was trying to pair and they responded to my message in less than 30 minutes from when I sent it. And the issue was resolved in less than an hour total.”

“Surety’s customer service is superior and their prices can’t be beat. The equipment is state of the art, the interfaces are easy to learn and they take pride in getting you the best deal. Unless you are physically incapable of installing a few sensors and following their instructions there’s no reason to go with anyone else.”

“Fantastic service, quick response, and generous patience… Much appreciated.”

“Good business with very knowledge staff but good pricing and no nonsense alarm service plans.”

“Switched from Frontpoint because of limited devices and non-transparent pricing. I’m glad I did, Surety has been excellent. Heck, even the gear they sell are some of the best prices on the internet. And they are willing to answer questions about devices they don’t directly sell, so much so, they’ll call the manufacturer or ask alarm.com about support on your behalf. Thanks Surety, and don’t change who you are”

“Amazing company with top notch service. They are excellent about responding”