Testimonials What clients have to say about Surety.

“I was a bit nervous about switching from one of the major alarm companies with my 2gig panel. Surety made it easy. Always fair prices and outstanding customer support. It’s been several years and I have control over my own system !! I am saving a bundle and feel more secure.”

“We have been customers for over 3 years. Great prices and honest. Technically excellent. I wish I had switched to them earlier.”

“Excellent and friendly support from the team. Very responsive, even over the holiday weekend! They offer some of the cheapest monitoring services available, even against some of the lower tiered systems such as SimpliSafe, Nest or Ring. “

“Just upgraded from an old Honeywell Vista and old local provider. Went with an Qolsys IQ2+ panel with both new wireless sensors as well as integrated the existing wired sensors. New system is well beyond what the old Vista provided along with a bunch of new capabilities that I never had before. Surety support was the closer in this as they assisted all along the way with answering a boatload of questions I had, both before and after the sale. Their online support forums are fantastic and active. Additionally their service is the one of the cheapest out there. I literally pay $1 more a month than I did with my old provider yet I have a ton more capabilities. I can actually save a few dollars if I go back to the basic services I had with my old provider, but not worth it for the extra dollar. Additionally Surety offers month to month service, so you can cancel at any time or upgrade or downgrade your service. Overall highly recommend Surety and their offering vs going to something like Nest, Ring or Cove. This solution is vastly superior and offers tons of features.”

“Fantastic response to user questions, assistance to DIY users. Lots of good info on their website, but actual people respond to questions also. Thanks Jason for all your help!”

“I’ve had quite a bit of experience with security providers, and Surety is by far the best that I’ve encountered. They are the third monitoring service that we have used for our home, and we are customers for life! This is a DIY alarm service, which basically means that you install the system yourself. Do not be intimated by this. Installing a wireless security system is much easier than many think. If you run into any issues, the friendly and knowledgeable techs at Surety will guide y through step by step. Anytime you have a question or an issue, you’ll get a very quick response. You also own your system and are not locked in by any contracts. They use Alarm.com which is the exact same platform that ADT, Brinks, and thousands of other providers use. To save money, I purchased all of my equipment on ebay. That brings me to another positive about Surety; you don’t have to buy the equipment from them. If you do choose to buy equipment from them, they have an optional zero interest payment plan, spread out over 12 months. Now for the best part, plans range from only $6 to $29 dollars per month! We have the $29 package. This includes the monitoring (system has it’s own cellular connection), home automation, and the security cameras. The home automation has too many features to list, but you can see a breakdown of each plan at their website, suretyhome Go with Surety!”

“I’ve had excellent service for 8 years. Messages sent to CS are responded to within an hour to 12 hours usually, and they answer any question you have about your system, Alarm.com, etc. with a lot of knowledge and don’t give up until your issue is resolved.”

“Great customer service / support, and transparent, easy site to manage your account.”

“I have been a customer for 2 years. I wanted to say that everything worked perfectly and we have had no issues. We switched the door locks and added the new Alarm.com thermostats to our panel and it was very easy. I know I was a bit challenged when I switched from Vivint but very happy I did. It really was easier than it looked and the 2GIG panel, even though a bit older now, still has perfect functionality.”

“Our old system needed an update and wanted to do diy. Surety provided great customer service / support, and have a transparent, easy site to manage your account. Switched to Surety from a competitor and feel much better about our home security.”