Surety vs Link Interactive Compared on Customer Experience and Cost
Experience
Surety
Shop online, get help as needed
Surety lays it all out on our website. No tricks. No gimmicks. No hassle. And we're there to answer questions when you need us.
Never locked in a contract
Surety is always month to month. We want to earn your loyalty by providing a great deal and an amazing customer experience.
Absolutely no hassle to cancel
Surety makes it incredibly easy to cancel. You don't have to discuss it with us and we won't try to change your mind.
Link Interactive
Call now for a free quote!
Link Interactive makes you talk to a sales person who will try to convince you to make a decision quickly, without comparing prices.
Sign a contract to lock in your rate!
Link Interactive touts "locking in your rate" as a benefit to you. In reality, the long term contract benefits them, not you.
Want to cancel? Contact us to discuss.
When you want to cancel, Link Interactive makes you discuss it with customer support. You might still be on the hook for your contract. If not, they would love to change your mind.
Cost
Surety
Pay less for more
Surety costs less for Alarm.com service and professional alarm monitoring. Use the tables below to compare.
Can I switch to Surety?
Yes! If you have an Alarm.com account with Link Interactive and you are not under contract, you can easily switch to Surety. Follow the steps to Transfer to Surety.
Compare Plans & Features
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Service Comparison
Surety and Link Interactive are both DIY Alarm.com dealers. But there are a few big differences. Let's compare the service experience point by point. |
Surety | Link Interactive |
|---|---|---|
| Alarm Platform |
SuretyAlarm.com |
Link InteractiveAlarm.com |
| Professional Monitoring |
SuretyAvantGuard Monitoring |
Link InteractiveAvantGuard Monitoring |
| Contract Length |
SuretyMonth to Month (no contract) |
Link Interactive3+ Years (new system), 1-3 Years (existing system)1 |
| Featured Control Panel |
SuretyQolsys IQ Panel 4 |
Link InteractiveQolsys IQ Panel 4 |
| Installation |
SuretyDIY (self-install) |
Link InteractiveDIY (self-install) |
| Support Method |
SuretySupport Forum & Email |
Link InteractivePhone & Email2 |
|
1Link Interactive FAQ 2Link Interactive Support page |
||
|
Monitoring Plans
Monthly cost of equivalent Alarm.com plans with professional monitoring. |
Surety | Link Interactive |
|---|---|---|
| Alarm.com Interactive |
Surety$19/month Surety Alarm |
Link Interactive$30.99/month Standard |
| Alarm.com Interactive Gold |
Surety$22/month Surety Home |
Link Interactive$39.99/month Gold |
| Alarm.com Interactive + Premium Video |
Surety$26/month Surety Protect |
Link InteractiveNot Available |
| Alarm.com Interactive Gold + Premium Video |
Surety$29/month Surety Complete |
Link Interactive$47.99/month Elite |
| Pricing from Link Interactive's Pricing page on 5/17/2024. | ||
Surety is Your Home’s Best Friend
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Delightfully powerful
Connect with every aspect of your home in a single, well-integrated app that just works the way you want. Your experience will be second to none.
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Easy to get started
Whether you’re building a new system or you already have equipment, we’ll keep it simple and guide you every step of the way.
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Superior hardware
We use the best in class security alarm, sensors, cameras, door locks, and home automation devices so you always get the best of the best.
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Expert technical support
Our renowned support helps solve your problems faster without wasting your time.
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Better protection
Commercial grade equipment. Industry-leading professional monitoring. Have confidence that your connected home is rock solid and proven secure.
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Affordable monthly plans
Simple, affordable, month-to-month plans. We won’t force you to stick with us. We’ll work to earn your business month after month.
Award-winning products
