Think you have Alarm.com compatible equipment that you can use? Let’s make sure and then get you connected.
Have cameras only? Our Surety Cam plans have you covered.
Serial numbers are 10 or 15 digits
I understand that I may need to complete additional steps to make my system compatible. Need help? We have a robust support forum that can help you get your system ready to go.
We can connect your Alarm.com system if it isn’t already registered on an Alarm.com account. Here are examples of Alarm.com systems you can use with Surety.
You can find the required communication module ID by following the steps in the video below!
To find the module in the Simon XT, press the top latch tabs and gently open the panel downward. The module will be located to the right. You can find the IMEI number printed on a sticker on this module.
To view the serial number from the keypad: Press and hold  for 10 seconds. The serial number will appear on the screen.
The serial number is also printed on the physical cellular module following SN/IMEI.
The serial number is printed on the cellular module following SN.
Note that all original IQ Panels and DSC Touch panels use 3G cellular radios. After 6/30/2019 3G communication modules cannot be registered for new accounts.
We recommend updating to the IQ Panel 2+.