Surety vs SafeHomeCentral Compared on Cost, Experience, and Support

Cost

Recommended or Not Icon Surety

Apples to apples, you get more for less with Surety.
Apples to apples

Apples to apples

All Surety plans include 6 hour supervision, an important security feature. SafeHomeCentral charges an additional $1/month for it. Surety video plans include Alarm.com Premium Video while SafeHomeCentral's include Pro Video with Analytics, a lesser video plan.

Prepaid annual discount?

Prepaid annual discount?

Surety lists actual month-to-month pricing. SafeHomeCentral lists effective monthly pricing when you pay for a year in advance while their actual month-to-month pricing is higher. Surety's month-to-month price is still lower than SafeHomeCentral's annual prepaid effective monthly price for most plans.

Don't forget add-ons

Don't forget add-ons

Surety costs less for Alarm.com add-ons across the board. Some add-ons that Surety offers aren't even available from SafeHomeCentral. SafeHomeCentral charges a $15 setup fee while Surety setup is always free.

Experience

Recommended or Not Icon Surety

With Surety, you get a modern customer experience.
A modern, self-serve web experience

A modern, self-serve web experience

Surety empowers you to manage your own system through the web and get immediate results, without waiting for a human to make changes for you.


Recommended or Not Icon SafeHomeCentral

More traditional with signup, setup, and account management.
A more personal experience

A more personal experience

When you want to make a change, call, email, or chat and wait for a human to handle it.

Support

Recommended or Not Icon Surety

Surety is a better fit if you are comfortable getting support online.
Leverage modern tools

Leverage modern tools

Surety support is provided online through the Surety Support Forum or by email.


Recommended or Not Icon SafeHomeCentral

SafeHomeCentral may be a better fit if you prefer spending time on the phone.
Live assistance

Live assistance

You can call in and get live phone support.

Compare Plans & Features

Monitoring Plans Surety SafeHomeCentral
Setup Fee

Surety

Always Free

SafeHomeCentral

$15
Alarm.com Interactive

Surety

$19/month Surety Alarm

SafeHomeCentral

$21.79/month or $227.40/year prepaid
Alarm.com Interactive Gold

Surety

$22/month Surety Home

SafeHomeCentral

$27.54/month or $287.40/year prepaid
Alarm.com Interactive + Premium Video

Surety

$26/month Surety Protect

SafeHomeCentral

$33.29/month or $347.40/year prepaid
Alarm.com Interactive Gold + Premium Video

Surety

$29/month Surety Complete

SafeHomeCentral

$39.04/month or $407.40/year prepaid
Pricing from SafeHomeCentral's Alarm.com Monitoring page on 9/18/2024.
SafeHomeCentral pricing includes $1/month add-on for 6 Hour Supervision which is included in all Surety plans.
Add-Ons Surety SafeHomeCentral
Two-Way Voice

Surety

Included free in all plans

SafeHomeCentral

Not offered
Visual Verification (Video)

Surety

Included free in video plans1

SafeHomeCentral

Not offered
Streaming Video Recorder (SVR)

Surety

1 free, $3/month each additional

SafeHomeCentral

$5/month each
Extra Premium Video (4 Cameras)

Surety

$5/month

SafeHomeCentral

$7/month
Arming Schedules

Surety

$4/month

SafeHomeCentral

$6/month
Pricing from SafeHomeCentral's Alarm.com Monitoring page on 9/18/2024.
1Included in Surety Protect and Surety Complete.

Surety is Your Home’s Best Friend

  • Delightfully powerful
    Delightfully powerful

    Connect with every aspect of your home in a single, well-integrated app that just works the way you want. Your experience will be second to none.

  • Easy to get started
    Easy to get started

    Whether you’re building a new system or you already have equipment, we’ll keep it simple and guide you every step of the way.

  • Superior hardware
    Superior hardware

    We use the best in class security alarm, sensors, cameras, door locks, and home automation devices so you always get the best of the best.

  • Expert technical support
    Expert technical support

    Our renowned support helps solve your problems faster without wasting your time.

  • Better protection
    Better protection

    Commercial grade equipment. Industry-leading professional monitoring. Have confidence that your connected home is rock solid and proven secure.

  • Affordable monthly plans
    Affordable monthly plans

    Simple, affordable, month-to-month plans. We won’t force you to stick with us. We’ll work to earn your business month after month.

Award-winning products

Join thousands of customers whose homes & loved ones are better protected with Surety.

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How Surety Works