“Fantastic service, quick response, and generous patience… Much appreciated.”
Jason G. , Emailed Surety Review , 2/17/2020
Testimonials What clients have to say about Surety.
“A+ Customer service. Could not be happier. Scrapped the orange company and haven’t looked back. I wish I would have started using Surety sooner.”
Ryan R. , Google Review , 1/20/2020“Good business with very knowledge staff but good pricing and no nonsense alarm service plans.”
DTrick , Better Business Bureau Review , 1/13/2020“Switched from Frontpoint because of limited devices and non-transparent pricing. I’m glad I did, Surety has been excellent. Heck, even the gear they sell are some of the best prices on the internet. And they are willing to answer questions about devices they don’t directly sell, so much so, they’ll call the manufacturer or ask alarm.com about support on your behalf. Thanks Surety, and don’t change who you are”
Seismal , Better Business Bureau Review , 1/10/2020“Amazing company with top notch service. They are excellent about responding”
Cody , Better Business Bureau Review , 12/18/2019“Hands down best security company out here. Top notch support. I always get an answer within a few hours and I saved a lot of money per month using them. I always owned my equipment outright but some companies charge the same. NOT SureTy! love them.”
Shawn P. , Facebook Review , 1/12/2020“Best deal in town and fantastic support!”
Todd N. , Facebook Review , 1/12/2020“Moved from Frontpoint to Surety. Frontpoint has excellent customer service but it ends at things they don’t directly support. Also, they’re pricing scheme is expensive and no longer transparent.
I looked for another service and found Surety. I get the same excellent service but they will also try to help with things they do not support, even so far as calling manufactures on your behalf for information. On top of that, the prices are upfront and more reasonable. I actually found out about them when searching for answers for my Frontpoint system problem, that Frontpoint was unwilling to help with. Glad I switched…”
Richard S. , Google Review , 1/10/2020“I love my system. I’ve had it for years. They not only offer more features than ADT did for me (garage open sensor, remote thermostat from my phone, etc), but their emergency response calls are much faster after an alarm goes off which would be super important if it’s an actual emergency!!”
Linda M. , Columbus, OH , Google Review“Every time I have requested Surety for support on my 2GIG GC3 system, they have always come up with a solution in a timely manner. My most current experience was in relation to updating my Cell Radio to 4G LTE. I had a couple of questions and also encountered a technical issue. Surety responded and resolved them all very quickly. They are the best to deal with and I highly recommend them.”
Kenneth B. , Google Review , 11/04/2019