Z-Wave lock not Showing up in Alarm.com

Added a door lock to the Z-wave mesh; but the alarm.com interface isn’t showing it. I have synced the z-wave interface; there is a low battery normal entry in the activity log.

The device shows up in the device list; but I cannot add it to notifications, scenes, or rules. Along with that my geo fence rules have broken too. It seems like when alarm.com did the interface overhaul it a while back it broke a lot of rules in my account. I am happy for the most part, and the majority of it works, but the lock automation is killing me…

Commands have been sent to sync the lock with ADC and it appears that the lock is now reporting. Can you confirm?

When it comes to GeoFence triggers, I noticed that the fence is only 1 mile in diameter. Its recommend to up this to the next setting up for better results. Does this fix your issue?

Which other rules aren’t working as intended?

All good