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September 7, 2019 at 7:21 pm #298971
I have a couple of the above RTS’s to use with my existing T3000 tsts. I have paired the RTS’s with my GC3 panel (firmware v 3.2.3). No problem, and they are reporting temperature. But I cannot see anywhere to designate them to the tsts to replace the internal sensors. It’s probably obvious and I’m an idiot, but I can’t find it. Nor can find any instructions online. Any help appreciated.September 7, 2019 at 9:06 pm #298989
It’s kind of hidden in plain sight if you don’t know what to look for. I circled it in red on the attached screenshots of the website and the mobile app. Click there and you can select which temp sensors to use for that thermostat.
Attachments:September 7, 2019 at 9:15 pm #298999
Thank you. I was losing my mind over this simple thingSeptember 9, 2019 at 5:44 pm #299333
Well, I just don’t seem to be able to get this right. Every time, I set the tst to use the RTS, it only “sticks” for a couple of hours or less. That is, I associate the RTS to the tst, as you showed me above. It shows the association correctly. But, later, when I check on it, it has always reverted to using the tst sensor and is no longer using the RTS. How do I make the association permanent?September 10, 2019 at 9:08 am #299450
What is the firmware version of that T2000? You can view the firmware versions by turning the mode Off, then holding the up arrow to bring up the device details.September 10, 2019 at 10:37 am #299461
They are T3000’s. The firmware on both is 1.20.
September 10, 2019 at 2:21 pm #299509
- This reply was modified 6 days, 19 hours ago by diyuser7.
Ah, apologies. The version should not matter on the T3000.
What might be playing a part is how the temp sensors were learned in and where they are located.
Were the Temp Sensors learned into the panel in their final position? They must be in their intended spots in the home first because they use Network Wide Inclusion to link to the panel. The temp sensors will not benefit from Network Rediscovery and should not be learned close to the panel then moved.
How far are they from the panel? Do they have intervening repeating devices to help their signal?September 10, 2019 at 2:38 pm #299517
Ah. That directly contradicts the instructions that came with the sensor, which says to learn them into the panel within 5 feet of the panel. That is what I did. Then, I set them in their final positions. How do I fix the situation now?. Remove them from devices and re-learn them in from the beginning?September 10, 2019 at 2:53 pm #299524
How do I fix the situation now?. Remove them from devices and re-learn them in from the beginning?
Yes, you would want to go ahead and delete them at the panel, run a network rediscovery at the panel to ensure all other node routes are set, then re-add the sensors in their permanent locations. NWI (network wide inclusion) will use repeating nodes to assist with learning in, as well as map routes as it pairs.September 11, 2019 at 2:21 pm #299715
Ok. Last night, I removed the sensors at the panel. Ran a rediscovery. Then, added the sensors back in, leaving them in their final locations. I then set the Tsts to the appropriate sensor. This seemed to be holding. However, I just went on ADC to check it and found that both tsts had reverted to their internal temp sensors only. What now?September 11, 2019 at 3:51 pm #299738
Ran some commands to sync Z-wave and it appears that the Tstats are pulling temp from the RTSs at this time. Are you able to confirm?September 11, 2019 at 4:16 pm #299749
Yes. I reset them right before I made my last post.September 11, 2019 at 4:47 pm #299764
Should they “fall off” again, you will want to look at the mesh network itself. How far away are the RTSs from the panel? Any intervening repeating Z-Wave devices in between?September 11, 2019 at 9:30 pm #299816
I just checked, and they had fallen off again. One RTS is within 20 feet of the panel in the same room. The other RTS is probably 50 feet away in an adjacent room. I don’t know of any repeating devices, but I’m not sure I know which devices are repeaters. There is nothing between the panel and RTS no. 1 except the tst itself. There are several motion sensors and an aux panel between the main panel and RTS no. 2.September 11, 2019 at 11:16 pm #299838
Checking about 2 hours later and they had fallen off again.
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