Surety is hard at work to provide our users with better, more powerful tools to control their system.
We are pleased to announce the new Surety System Manager, found in your account Dashboard. This service requires an active alarm service subscription through Surety. You will be prompted to verify your Alarm.com password for the system you are attempting to control.
Designed to put more control into your hands, the new System Manager allows you to perform advanced troubleshooting steps:
Remotely reboot your alarm panel
Reset a forgotten installer code
Sync your newly added Z-wave devices with Alarm.com
Place your monitoring account on test mode
Gain immediate control over your monitoring service!
Users with 24/7 central station monitoring are able to view and update their passwords, contacts, and phone numbers in real time. You can change your call list order, adjust when police are dispatched, and even enroll contacts in the optional Alarm Response Messenger text chat service detailed here.
Need to send us delicate information? We’ve included our encrypted secure message tool to keep your sensitive information safe.
More exciting features are on the way to give you even more power to control, connect, and protect! Subscribe to this thread for updates when new features are released!