Reset panel master/installer codes?

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This topic contains 2 replies, has 2 voices, and was last updated by  Donavan 2 months, 1 week ago.

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  • Author
    Posts
  • #175734

    Donavan
    Participant

    Hello, Im unable to access system settings (to add a new sensor) with my current panel access code. Ive tried the various default or manual spec’d codes for the panel and no luck there as well. Are you able to remotely set or reset the master/dealer/installer code? Unit is a pushbutton ge/interlogix simon xt thats in communication now.

    #175737
    Jason
    Jason
    Surety

    We are happy to assist! Yes, we can help with resetting installer codes if needed if you have an active Surety subscription. However, keep in mind, you can reset your installer code to one of your choice at any time using our System Manager if you have a supported panel.

    Find the system manager in your account dashboard.

    #175743

    Donavan
    Participant

    Oh thanks jason, Id missed that. Ive reset the installer code and will verify I can add new decices when I get home.

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