Help Forum

Remove MyQ from

Support Remove MyQ from

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
  • #259604


    I am upgrading my MyQ Gateway to MyQ Bridge, and read on another post the only way to disassociate your current MyQ configuration is via the dealer panel. Can you please remove my current association so that I can re-associate with the new Bridge?

    Also, it looks as if the integration is now an option with a regular Chamberlain/Liftmaster account vs an entire takeover with a custom account, which doesn’t allow you to use other integrations, the MyQ App, Amazon Key, or other integrations. Is that correct, or does still require a full takeover?


    I’ve sent a command to remove the current Gateway so you can set up the new one.

    As far as I am aware and can see via the current process there have been no changes to MyQ integration. You will still use the serial number to register the gateway through

    If you don’t mind, where are you seeing information regarding linking an existing MyQ account, etc.? It might be something upcoming.

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic. Log in or register here.

Value Proposition

Your home is your domain.
Connecting you with it is ours.

Learn about Surety whole home automation and security.

Just need cameras? Check out Surety 24/7 AI powered video.

Whether you’re a security system novice or a seasoned pro, everything we do is designed to make monitoring your Surety Home incredibly simple and enjoyable.

Guy Relaxing in Chair
New title
Five out of five star rating.

“I want to thank Surety for being so SIMPLE to setup… With Livewatch (Now Brinks) I had to call them for every single thing… then listen to sales pitch after sales pitch for new items. Surety, not a single call needed to be made… This is how a DIY service should be!!”

Devin S. , Surety Forum Review , 7/14/2019
Five out of five star rating.

“Could not recommend enough. The service is excellent and the price is unbeatable. We switched from another company where we felt like we were being taken advantage of; but not with Surety! This has been the best move for home security.”

Melissa C. , Citrus Heights, CA , Yelp , 4/26/2018
View more

We offer plans to fit everybody’s needs.

Shop Plans

No products in the cart.