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Push Devices Qolseys iQ panel 2+

Support Push Devices Qolseys iQ panel 2+

Viewing 7 posts - 16 through 22 (of 22 total)
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  • #246042

    J.P.
    Participant

    I don’t see the “push devices” information on the Users page either.

    #246100
    Jason
    Jason
    Surety

    If you navigate directly to https://www.alarm.com/web/Users/Users.aspx while logged in what do you see?

    #246159

    J.P.
    Participant

    Nothing. I get redirected to the home page.

    Win 10, no proxies, Latest build of Firefox.

    #246300
    Tyler
    Tyler
    Surety

    Have you tried this on other browsers? Any Change on those?

    Is only the Master User effected in this case?

    #246348

    J.P.
    Participant

    Safari on OS X, same thing. If I paste the Users.aspx link directly on this combination I also get redirected to the home page.

    Only ever log in with the master user to the website.

    #247934
    Tyler
    Tyler
    Surety

    It would appear that the problem was related to a recent move by Alarm.com. Push device information has been moved, in part, to Notifications -> Manage Devices. This appears to have been the cause for the incorrect URL that was being seen with the master user. Are you able to navigate to the appropriate page now?

    #248134

    texasjohnny
    Participant

    While the page I see is still different than that of ;sub users login, I am now able to edit the push devices under the notification tab as you suggested. Thank you!

Viewing 7 posts - 16 through 22 (of 22 total)

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