Support Forum

Issue with schedules and missing Z-Wave devices

Support Issue with schedules and missing Z-Wave devices

Viewing 16 post (of 16 total)
  • Author
  • #280724

    It also took me a minute to swap an Aeon Labs internal switches (the mini device that fits behind the switch). One looked like it had burned where two wires plugged into it.

    That sounds like there may have been arcing occurring between the wires. Were the wires exposed and sheath removed farther up the wire than just what was inserted into the terminals? That might be a cause, those switches are often cramped depending on what is in the gang box and the wires may be pushed around when closed up.

    Glad to hear the issue is resolved for you! Please let us know if you have any other questions!

Viewing 16 post (of 16 total)

You must be logged in to reply to this topic. Log in or register here.

Value Proposition

Your home is your domain.
Connecting you with it is ours.

Learn about Surety whole home automation and security.

Just need cameras? Check out Surety 24/7 AI powered video.

Whether you’re a security system novice or a seasoned pro, everything we do is designed to make monitoring your Surety Home incredibly simple and enjoyable.

Guy Relaxing in Chair
New title
Five out of five star rating.

“Could not recommend enough. The service is excellent and the price is unbeatable. We switched from another company where we felt like we were being taken advantage of; but not with Surety! This has been the best move for home security.”

Melissa C. , Citrus Heights, CA , Yelp , 4/26/2018
Five out of five star rating.

“Surety is amazing!… The service, pricing and most importantly documentation/guides/videos have all been phenomenal… I would highly recommend Surety if you are comfortable doing it yourself; you’ll be happy you did!”

Isaiah W. , Facebook Review , 1/09/2019
View more

We offer plans to fit everybody’s needs.

Shop Plans

No products in the cart.