I bought my alarm system from SuretyCAM about 3.5 years ago. My alarm panel is 2GIG-CP21-345. It is monitored by ALARM.COM. I pay TIME-PAYMENT-DETAIL by credit card for this service. My 3-year commitment is over. I would like to transfer monitoring service to you because it is less cost and my equipment is compatible with ALARM.COM.
- Can I keep my existing ALARM.COM account?
- How do I cancel payments to TIME-PAYMENT-DETAIL and monitoring service?
- How do I initiate monitoring service with you with no loss of service?
Can you explain the process to make the transfer happen?
Thanks…