Help Forum

Cloud monitoring

Support Cloud monitoring

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #180087

    Joe
    Participant

    I have a question about the extra fee that I have been paying for Add Alarm.com Cloud video. I am not clear as to what that will do for me. Will there be any viewing from your monitoring center? When I decided to pay the extra I thought that that would allow the monitoring center to check the view before calling me. I guess I was not understanding what the extra fee was giving me for the extra $5.00. I would appreciate if you could please explain to me more about that. Will all cameras need to be Alarm.com Cameras in order to view from the app? I bought another brand that can be set up with the ip address.

    Attachments:
    #180157
    Jason
    Jason
    Surety

    Alarm.com Cloud Video is a cloud based video service using Alarm.com branded cameras. These cameras have proprietary firmware which allows them to connect to Alarm.com. Non-Alarm.com cameras cannot be added to ADC.

    The service provides off-site cloud storage of video clips, smart video triggering options using ADC software and your local alarm system, and live streaming through the Alarm.com app. Triggers can then send custom notifications to your smartphone with video clips attached.

    Monitoring Center operators cannot view your camera feeds currently, though this type of video verification is something we are testing with ADC and plan to have available in the near future.

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.

Value Proposition

Your home is your domain.
Connecting you with it is ours.

Learn about Surety whole home automation and security.

Just need cameras? Check out Surety 24/7 AI powered video.

Whether you’re a security system novice or a seasoned pro, everything we do is designed to make monitoring your Surety Home incredibly simple and enjoyable.

Guy Relaxing in Chair
New title
Five out of five star rating.

“Could not recommend enough. The service is excellent and the price is unbeatable. We switched from another company where we felt like we were being taken advantage of; but not with Surety! This has been the best move for home security.”

Melissa C. , Citrus Heights, CA , Yelp , 4/26/2018
Five out of five star rating.

“I was able to setup my whole home security system in an afternoon. It’s worked great ever since… I installed my system over a year ago, and Surety has stood the test of time. I would highly recommend them to friends and family.”

Dallas L. , Austin, TX , Yelp , 12/03/2014
View more
Plans

We offer plans to fit everybody’s needs.

Shop Plans

No products in the cart.