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Alarm.com vs Central Station Monitoring

Support Alarm.com vs Central Station Monitoring

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    What is the difference between Alarm.com service plans (the interactive gold or basic) and 24/7 Central Station Monitoring. Does Alarm.com monitor the system?

    #66518
    Jason
    Jason
    Surety

    Alarm.com does not monitor the systems in a traditional sense.

    Alarm.com through suretyDIY is a remote access service connecting your panel to your smartphone, tablet, laptop, to allow control and data viewing. You can set up custom notifications based on the equipment tied to your system which can be sent as text message, push notification, and/or email to your devices. The notifications are generated based on the triggers and filters you choose. Some example cases and videos below:

    • Alarm signals from your panel
    • Sensors left open for a period of time
    • Arming reminders
    • System not disarmed by a specific time
    • Environmental alerts like flood sensors, high temp alerts
    • Forgot to close the garage door
    • Someone opened the liquor cabinet/safe
    • System Inactivity
    • etc.

    24/7 Central Station Monitoring can be included or omitted from your Alarm.com service through suretyDIY. Central Station Monitoring refers to professional monitoring center operators calling you in the event of an alarm, and contacting local police/fire/medical authorities when needed.

    Central Station operator standard procedure based on the type of alarm signal can be found here.

    Our service plans and pricing can be found here.

    All service plans and add-on services through suretyDIY are month to month. You can add or remove 24/7 Central Station Monitoring at any time.

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