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Adding MyQ to Alarm.com

Support Adding MyQ to Alarm.com

Viewing 3 posts - 1 through 3 (of 3 total)
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  • #285691

    Boosted0ne
    Participant

    It appears that the method for adding garage doors at the ADC portal has changed. Are there new instructions for adding a MyQ enabled garage (Liftmaster 8500W)? When I attempt to add them now the system wants me to hold the learn button however I remember adding it via the serial number.

    I have one on my account now but need to add an additional two (total of three).

    Thank you.

    #285793
    Jason
    Jason
    Surety

    The process has not changed, but there is a difference in how you would add further serial numbers.

    The wifi overhead units act as their own gateway, and currently only one gateway can be added through the Alarm.com customer site. additional gateways can be added by submitting the serial numbers through the secure message tool to our team. Be sure the devices are powered and connected to your network first so that they can be learned in.

    Our team will email confirmation when complete.

    #285798

    Boosted0ne
    Participant

    Message sent. Thank you.

Viewing 3 posts - 1 through 3 (of 3 total)

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